Refunds & Cancellations

Refunds & Cancellations

DRAFT — professional review required before publication.

Policy draft requiring legal and operational approval. No payment is accepted on this website at this stage.

Fit subscription renewal, cancellation deadlines, refund eligibility, and effective dates must be confirmed before enrollment opens. Proposed monthly prices are not final offers.

The complimentary Wellness Advisory is informational. Scheduling, cancellation, and rescheduling rules will be supplied with the connected calendar.

Clinical-partner purchases are subject to the authorized provider’s applicable terms. VitaLock Research purchases require separate product-specific research policies. Do not assume Fit cancellation terms apply to either.

VITALOCK

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© 2026 VitaLock. All rights reserved. Proposed disclosure — legal review required. VitaLock is a health, fitness, and wellness company, not a medical practice, pharmacy, or prescribing provider. VitaLock does not diagnose, treat, or prescribe medications. Medical evaluations, treatment decisions, and prescriptions are provided by independent licensed healthcare professionals through our clinical partner, Altro Health, subject to their terms and eligibility requirements. When prescribed, medications are dispensed by appropriately licensed pharmacies. Compounded medications are not FDA-approved finished drug products and have not undergone FDA review for safety, effectiveness, or quality. Prescription treatments require clinical evaluation and approval. Website information is educational, not medical advice, and does not guarantee eligibility or results. HSA/FSA payments are accepted. Expense eligibility varies by service, treatment, and plan rules. VitaLock Research is a separate research-supply offering intended exclusively for lawful scientific research, not human or veterinary use.